Gleeson are delighted to be working with a Coventry-based business who are offering a brilliant opportunity for someone looking to get their first step into finance.

The business has a fun, friendly, and hard-working finance team, and they're on the lookout for someone with strong customer service experience - someone who's confident on the phone, organised, tech-savvy, and ready to learn. You'll be joining as a Trainee Credit Controller, working closely with the Credit Manager and the rest of the team to chase payments, speak with customers, and support the wider finance function.

This role has come up because the last person in the team has just been promoted into the Management Accounts team - a perfect example of the genuine progression opportunities on offer here.

They're a sociable bunch, they like a laugh, and they're looking for someone who'll fit right in - someone who works hard, brings a positive attitude, and wants to build a long-term career in finance.

WHAT YOU'LL BE DOING:

Speaking to customers by phone and email to chase overdue payments and keep the ledger up to date
Working with internal teams to help resolve queries that might be holding up payment
Updating systems and notes accurately so everything's logged clearly
Supporting the Credit Controller and Management Accountant with day-to-day tasks
Getting hands-on experience with credit control and learning as you go
Playing a key role in keeping things moving - this team are small but close-knit, so your input will matter from day one

WHAT WE'RE LOOKING FOR:

Someone with customer service experience - retail, call centres, hospitality, anything where you've been on the phone or dealing with people directly
A confident communicator - especially over the phone
Someone who's organised, efficient, and good at following through on tasks
Comfortable using a computer and systems - IT literate and quick to pick things up
A team player who enjoys being part of a sociable, supportive environment
Most importantly - someone with the right attitude who wants to learn, grow and build a career in finance

THE DETAILS:

Permanent, full-time role based in Coventry
Office based - plenty of support and training will be on hand
Supportive team who are big on promoting from within
Perfect for someone looking to get into credit control and finance more broadly
Lovely office culture - hard working but lots of laughs along the way

This is a brilliant opportunity for someone with strong people skills who's looking to break into the finance world and start building their career. If that sounds like you - we'd love to hear from you!

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