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Job description
Job Summary
Job Summary:
We are seeking a meticulous and detail-oriented Data Entry Specialist to support our Business Development team in the hospitality industry, including restaurants, takeaways, and other related businesses. This hybrid role combines data entry with light telesales duties to verify and maintain accurate business information.
You MUST live in the Coventry area.
You'll be provided with a dialler system and full training to ensure you're equipped for success.
This is a remote position with regular working hours, ideal for someone who is organized and comfortable working from home.
Responsibilities
- Collect and input accurate business contact information (e.g., restaurant, takeaway, and hospitality sector) into the company's CRM system.
- Use the dialler system to contact businesses via phone and verify or update key data points.
- Organize and categorize business data to make it easy to access and understand for the Business Development team.
- Communicate clearly and professionally with business contacts to gather or correct missing or outdated information.
- Support light telesales activity to qualify and engage B2B prospects where appropriate.
- Maintain up-to-date records of all communication with businesses and update CRM systems accordingly.
- Assist in generating and updating reports for business development and sales tracking.
- Identify data gaps and collaborate with the team to gather the necessary information for outreach.
Requirements
- Required Skills and Qualifications:
- Proven experience in data entry or administrative support roles, preferably within the B2B or hospitality industry.
- Confident making outbound calls and verifying business data over the phone.
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and time-management skills.
- Good verbal and written communication skills.
- Ability to work independently in a remote setup and as part of a team.
- Basic proficiency in Microsoft Office Suite (Excel, Word, etc.) and CRM systems.
- Familiarity with the hospitality industry (restaurants, takeaways, etc.) is a plus.
Preferred Qualifications
- Previous experience with data entry in CRM platforms (e.g., Salesforce, HubSpot).
- Experience working with dialler systems or outbound calling platforms.
- Background in telesales, lead generation, or customer verification roles.
- Knowledge of the restaurant and takeaway business environment is a plus.
Job Type: Temp to perm
Pay: 15.00 per hour
Expected hours: 40 per week
Benefits:
- Work from home
Schedule:
- Monday to Friday
- No weekends
Application question(s):
- Do you live in the Coventry area?
Work Location: Remote
