Tech Services Administrator

Tech Services Administrator

Full-Time | Up to 40 Hours/Week (On-site)

Coventry

12 Month Contract

Are you a meticulous problem-solver with a passion for aerospace and defence? This is your chance to be part of something transformative. Our client is expanding their aerospace division and needs a Tech Services Administrator to support mission-critical operations and elevate customer experience during a key transition period.

You'll be at the centre of innovation, helping evolve the Technical Publications & Support team following recent acquisitions. Your work will directly impact how aerospace support is delivered - from managing customer interactions to migrating essential documentation.

As part of Salesforce Administration, you will manage inboxes for Technical Publications & Support, validate customer accounts and domains, assign and update Salesforce cases, and support PHConnect sign-ups and document access. In Document Migration & Editing, you will assist in migrating technical publications from UltraCSDB to HiCo, edit military tech pub documents using SGML tools such as PTC Arbortext and Framemaker, and create and update illustrations in IsoDraw.

You should have experience with Salesforce case management and be familiar with SGML editing tools and technical illustration software. Strong organisational and communication skills are essential.

• Salesforce experience
• SGML tools

Apply now and become part of a team shaping the future of aerospace support. Your next mission starts here.

You must be willing to undergo BPSS clearance and sign an NDA

This vacancy is being advertised by Belcan