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Field Based Technical Support

HR EMPLOYMENT BUREAU LIMITED
Posted 3 days ago, valid for 6 days
Location

Coventry, West Midlands CV6 3BF, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a leading manufacturer in the security and defence industry seeking a field-based technical representative.
  • The role requires 5 years of experience in maintenance of protected mobility platforms, preferably as a REME Class 1 vehicle mechanic or equivalent.
  • Key responsibilities include conducting technical investigations, preparing damage reports, and providing recommendations for product development.
  • Candidates must possess appropriate City and Guilds certification, a full UK driving license, and be willing to travel.
  • The salary for this position ranges from £35k to £45k per annum, with additional benefits including a discretionary bonus and healthcare plan.

The company are a leading manufacturer of products and solutions for the security/defence industry.

The business are seeking to recruit a field based technical representative for their operations.

The main responsibility for the role is to provide technical field support across the UK and occasionally abroad.

Responsibilities

As a technical representative, the duties are as follows;

  • Conduct expert technical investigations and provide specialist advice and support.
  • Assist in the assessment and repair of attrition, negligence, misuse and damage cases.
  • Analyse root causes of equipment failures and malfunctions.
  • Prepare clear, detailed damage reports for internal and authority use.
  • Capture and report on lessons identified to inform continuous improvement.
  • Collect and relay feedback from users and maintainers to support product development.
  • Provide informed recommendations for post design services (PDS) enhancements.
  • Support maintenance activities as required.

Key skills for this role are as follows;

  • Experience of maintenance of protected mobility platforms gained as REME Class 1 vehicle mechanic or equivalent.
  • Maintainer knowledge of platforms MASTIFF, RIDGBACK, WOLFHOUND, FOXHOUND, JACKEL, COYOTE.
  • Appropriate City and Guilds certification as vehicle mechanic or equivalent.
  • Full UK driving license.
  • Microsoft Office conversant.
  • Able and willing to travel throughout the UK and overseas when required.

The shift is a Days position (8am - 4.35pm Monday to Thursday & 8am - 3.10pm Friday)

Salary is up to £35k - £45k per annum.

Benefits include; half year bonus (discretionary), life cover and healthcare plan.

The role is based in the Coventry area, so is commutable from Nuneaton, Bedworth, Kenilworth, Solihull, Birmingham, Solihull, Rugby, Hinckley.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.