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At First Response Group, we deliver exceptional security services with professionalism and a strong sense of community. As an SIA Approved Contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, we set the benchmark for quality and reliability in the industry.
We are seeking dependable and professional Security Officers to safeguard our clients' premises. This role is ideal for individuals who thrive in a structured environment, value teamwork, and deliver outstanding customer service. Experience in mobile patrolling is highly preferred.
About the Role
Patrolling & Monitoring:
Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.
Access Control:
Monitor entrances and exits, verify passes, and authorize visitors in line with site protocols.
Incident Response:
Respond promptly to alarms, emergencies, and incidents, following established procedures.
Customer Service:
Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.
Reporting:
Maintain accurate logs and incident reports for compliance and handover purposes.
Health & Safety:
Identify and report hazards, ensuring a safe environment at all times.
Requirements
Skills & Competencies:
Excellent communication and interpersonal skills
Strong attention to detail and observational ability
Ability to remain calm and professional under pressure
Reliable and trustworthy with a flexible approach to working hours
Ability to work independently and as part of a team
Qualifications:
Valid SIA licence
Driving Licence
5-year checkable work or education history
Willingness to work a variety of shifts, including nights, weekends, and holidays
FREC 3 (desirable)
