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-Operate staff levels with an efficient and appropriate system and complete a weekly staff rota in advance including the management team.
-Keep accurate records of employees hours worked and report these accordingly.
-Implement a procedure for End of Day accounts and records which should be reported daily can be easily monitored and explained.
-Place the weekly Bar order and continually review product range
-Administer our stock take system
-Monitor a consistent profit margin on purchases/sales
-Implement staff training for current and new staff in order to provide a consistently good experience for members and customers
-Review current standards and practices, identify potential improvements
-Weekly line clean.
-Ensure all staff are involved in keeping all areas clean, both customer facing and back areas.
-Maintaining a cleaning record for bar, equipment and service areas
-Take the lead on private bookings or events
-Lead on any customer facing situations
-Ensure security measures are upheld in regards to locking up, alarms etc
-Ensure health and safety and fire procedures are adhered to.
-Ensure all serious incidents are dealt with properly and recorded properly for General Manager review.
-Ensure all relevant paperwork is up to date
-Provide reports to the General Manager for review, including but not limited to staff rotas, timesheets, monies paid etc.
-Use customer feedback to make informed decisions about events to hold at the club.
-Meet with General Manager to discuss plans for future and work collaboratively to make them happen.
Banking Assistance
oCashing up start/end of day
oBanking takings weekly
oFloat top up
oZ readings of till
oMaintenance/updates of Tills
Future Growth & Responsibilities
The current revenue streams are split mainly into 2 sections: Membership Use &Events & Conferences
We would like to create a new market segment by launching a new product called "The Club House" which, within your remit as manager, we would hope to increase the customer base from the general public. Looking forward over the next 2 years we would be hoping to significantly improve on our current revenue from this particular market segment by creating an offering that entices customers to use the venue for food and to watch significant sporting events.
Revenue from the Membership market segment could also be improved by collaborating with the General Manager and improving the experience for membership by organising, for example:
-Club social nights
-Pre-match meals
-Sportsmans Dinners
Our current revenue sits at over £500,000 per year, our thoughts are this could easily be doubled and we are willing to offer a incentives based on achieving performance objectives that will significantly improve the base salary.
