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Job Title: Systems Manager / Systems Owner
Contract: 6 months (Inside IR35)
Location: Coventry (3 days per week on-site)
Start Date: ASAP
Rate: £450 to £550 per day
About the Role:
We are seeking an experienced Systems Manager / Systems Owner to take full ownership of a SaaS system — a specialised AI-driven smart platform used in the Utilities sector.
As the System Owner you will be responsible for ensuring the ongoing service, performance, and reliability of the platform. You will also act as the key liaison between technical teams and the commercial function, ensuring operational alignment with contractual commitments.
Key Responsibilities:
Act as the System Owner, taking full accountability for its performance and availability.
Manage vendor relationships and support escalations where required.
Work closely with the Commercial Team to understand and manage contractual agreements related to the system.
Identify opportunities for service improvement and ensure system compliance with organisational standards.
Coordinate any upgrades, patches, or enhancements in line with business needs.
Provide reporting and updates to stakeholders as required.
Skills & Experience:
Proven experience in systems management or ownership roles.
Strong understanding of IT service management principles and system lifecycle management.
Excellent stakeholder engagement and communication skills.
Experience working with commercial or contractual agreements relating to technology services.
Ability to work autonomously and make informed decisions.
Knowledge of SaaS systems or similar environmental systems is advantageous but not essential.
Experience working in regulated environments preferred.
Additional Information:
IR35 Status: Inside IR35
Working Pattern: 3 days per week on-site in Coventry (non negotiable)
Duration: 6 month inititial contract
