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My client is committed to providing a unique decontamination, hygiene and deep cleaning service to a portfolio of commercial customers. They pride themselves on their consistency, attention to detail and quality of service to be able to deliver a thorough, reliable service that sets them apart from others in the market.
The Role
To deliver and lead site-based projects for decontamination, deep cleaning, surface coating and infection control services and products.
Work as part of a team and/or supervise a team and contribute to the execution of the service strategy by focusing on delivering timely, high-quality, cost effective offerings, solutions and projects to the customer.
Execute service work according to work instructions and in accordance with company standard processes, quality standards and safety guidelines.
Responsibilities
- Manage and control the service delivery to the agreed specification and standard required by all contracts, measured by both qualitative and financial targets
- Allocates, drives and monitors work to projects based on work content, delivery time and competencies. Effectively utilises available resources through proper planning and scheduling to meet delivery targets
- Effectively learn, adopt and deliver new products, techniques and skills
- Performs Service tasks as allocated from delivery through to obtaining signed certificate of completion
- Ensures planning and execution of various Service activities carried out on site
- Ensures that materials and components to service delivery are available while optimizing cost, stock and timing
- Prepares all documents and reports to be signed by the customer representative
The Candidate
- Experience in a similar position is essential
- Accurate report writing skills
- Able to work independently, understand problems and find solutions
- Able to demonstrate customer focus
- Willing to be flexible in terms of working hours
- Full driving licence
