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The Service Coordinator will arrange and schedule the gas services to ensure they are compliant, ensure all gas/plumbing repairs are carried out in a timely manner, send all reports are sent to clients on completion.
You will provide excellent lines of communication between managers, clients & work colleagues.Ensure all certification, client reports/queries & record keeping are kept up to date.You must be able to keep all KPIs, Customer Satisfaction targets, Compliance with legislative and regulatory standards as close to 100% as possible at all times.
This role will require you to be an organised individual, with good communication skills, and must be reliable with good time keeping. Must have good knowledge of, Outlook & Excel (advantage if you have worked with Big Change). You should have acan-do attitude at all times with all tasks given, help will always be available from higher management.
What is required from you:
- Knowledge and experience of gas Coordination and compliance within a Gas team.
- A track record of effectively coordinating a Gas/Plumbing team
- A thorough understanding of delivering front line services to customers in a challenging environment
- Able to prioritise to achieve realistic targets, and time deadlines
