Sales Specialist

In this exciting position, you will interact with private prospects and corporate clients, including HR, finance, training, and learning & development personnel. Your role involves nurturing leads, guiding clients through suitable training options, and managing both B2C and B2B relationships. With comprehensive training on their products and systems, you will be empowered to advise clients effectively—whether they’re looking to upskill, change careers, or advance within their current field.

Key Responsibilities for the Sales Specialist:

• Responding to incoming enquiries from multiple lead sources
• Recommending appropriate training programmes
• Conducting face-to-face and virtual consultations with prospective students
• Maintaining and developing relationships with B2B and B2C clients
• Reviewing student progress and providing ongoing support
• Networking locally and virtually to generate new opportunities
• Following up with prospects to close sales using a structured approach
• Achieving monthly sales targets
• Collaborating with learning coaches to encourage referrals and upselling
• Updating sales forecast spreadsheets regularly
• Offering careers advice, CV support, and interview techniques to private students

Key Characteristics for the Sales Specialist:

• Ability to work independently and proactively
• Enthusiastic, approachable team player
• Confident in delivering face-to-face and virtual consultations
• Proactive in sourcing local opportunities
• Numeracy skills and understanding of profit margins
• Highly IT literate (Word, Excel, CRM experience preferred)
• Exceptional people skills and relationship management
• Strong command of written and spoken Business English
• Professional appearance and demeanor
• Calm, compassionate, and able to work under pressure
• Willing to go above and beyond to achieve results
• Minimum two years’ experience in soft sales

Hours of Work:
37.5 hours per week, on a shift pattern (mostly 8:30 am – 5:00 pm), with some evenings until 8 pm and Saturdays. This is a full-time, on-location position.

This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above