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Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley
Job Description:Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial.
Key Responsibilities:- Handle incoming calls professionally and efficiently.- Provide support and assistance to customers with their inquiries and concerns.- Maintain accurate records of customer interactions and transactions.- Collaborate with colleagues to ensure seamless service delivery.- Contribute to the overall success and efficiency of our customer service team.
Why Join Us?- Opportunity to make a positive impact in the community.- Dynamic work environment with supportive colleagues.- Chance to showcase your customer service skills and grow professionally.
Requirements:- Essential: Previous call center experience.- Advantageous: Familiarity with repairs or social housing environments.- Excellent communication and problem-solving abilities.- Ability to thrive in a fast-paced, customer-focused environment.
Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service!
