Logistics Coordinator

Logistics Coordinator 

We are currently recruiting on behalf of our client for a Logistics Coordinator to join their team based in East Grinstead. This is a fantastic opportunity to play a key role in the coordination of dispatch and receipt of finished goods, spare parts, and purchased components at their UK facility. The successful candidate will ensure timely and cost-effective delivery of customer orders across designated territories.

Dispatch & Receiving

• Coordinate daily customer deliveries using the most cost-effective freight solutions.
• Ensure accurate and timely fulfilment of customer orders to the correct destinations.
• Process orders using M3 ERP and Pro Doc systems.

Logistics Administration

• Respond to customer enquiries via phone and email.
• Provide tracking information and maintain proactive communication to ensure customer satisfaction.
• Develop and maintain strong relationships with freight forwarders.

Freight & Documentation

• Review freight contracts and performance to ensure cost-efficiency and service quality.
• Prepare and manage shipping documentation including Commercial Invoices and Certificates of Origin in compliance with customs regulations.

Warehouse Support

• Assist with picking, packing, and booking in stock.
• Ensure accurate stock handling and storage in line with documentation.
• Forklift training provided if required.

Customs & Duty Management

• Regularly audit VAT and Duty invoices to ensure correct application of rates.
• Identify and pursue opportunities for reclaiming duties on exports outside the EU, including retrospective claims.

• Previous experience in logistics coordination, ideally within a similar sector.
• Strong knowledge of freight and warehouse operations.
• Proficiency in ERP systems (preferably M3) and logistics documentation tools (e.g., Pro Doc).
• Excellent organizational and communication skills.
• Ability to work both independently and collaboratively.

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Supportive and dynamic working environment.

Please apply now! .