Are you an enthusiastic and self-motivated individual looking for an exciting opportunity in a dynamic customer service environment? Our client is on the lookout for a flexible Administrator to join their Customer Service team! If you thrive in a fast-paced setting and have a passion for providing outstanding service across multiple departments, then we want to hear from you.
About the Role:
As an Administrator, you will play a vital role in handling inbound and outbound communications related to order queries both before and after delivery. With a reach to many countries worldwide, you will be at the forefront of managing export queries and orders, ensuring that customer satisfaction is always a top priority.
What We're Looking For:
To be successful in this role, you should possess the following qualities:
- Exceptional Customer Service Skills: Providing a great service comes naturally to you, and you enjoy helping others.
- Excellent Listening Skills: You understand the importance of listening to customers to resolve their queries effectively.
- Strong Communication Skills: Whether verbal or written, you convey information clearly and professionally.
- Proficiency in Outlook and Excel: A working knowledge of these tools is essential for day-to-day tasks.
- Quick and Accurate Execution: You can follow instructions with precision and are not afraid to ask questions if you need clarification.
- Organisational Skills: You can manage your time well and work efficiently to meet deadlines.
- Multitasking Abilities: You can juggle multiple tasks and are open to cross-training in various areas of the department.
What's in it for you?
- Comprehensive Training: You will receive training in all areas of the department, ensuring you are well-equipped to succeed in your role.
- Dynamic Work Environment: Join a team that values enthusiasm and flexibility, where no two days are the same!
- Career Development: Opportunities to grow and develop your skills within a supportive team.
Ready to Make a Difference?
If you're excited about the prospect of working in a vibrant customer service environment and possess the skills we're looking for, we encourage you to apply today! Join our client's team and help us deliver exceptional service to customers around the globe.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.