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Quality Support Technician

Autoscan
Posted 9 days ago, valid for a month
Location

Crewe, Cheshire CW1 3PL, England

Salary

£19.54 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Quality Support Technician is available at Autoscan UK Ltd in Crewe, Cheshire, with an immediate start date.
  • The role requires previous experience in a similar quality role, emphasizing strong problem-solving and communication skills.
  • The pay rate for this position is £19.54 per hour on a PAYE basis.
  • Responsibilities include investigating warranty claims, managing quality concerns, and liaising with suppliers for engineering improvements.
  • Candidates should be comfortable in customer-facing roles and will need to undergo a basic DBS Criminal Record Check.

Position:Quality Support Technician
Location:
Crewe, Cheshire
Company:
auto-scan
Pay Rate:
£19.54 Per Hour (PAYE)
Start Date:
Immediate Start

About us

Autoscan UK Ltd is a leading provider of quality assurance and inspection services to the automotive industry. With years of experience and a commitment to excellence, we partner with top automotive manufacturers to ensure the highest standards of quality and safety.

Job Description

We are currently looking to recruit an experienced Quality Support Technician for an exciting new opportunity based in the Crewe area of Cheshire.

In this role you will be responsible for investigating issues identified from warranty claims and customer in use quality issues, taking ownership of any issues identified, providing a rapid response to any quality issues, determining root cause and then initial liaison with component and part suppliers to discuss engineering changes and improvements.

Quality concern updates will be managed via a bespoke concern management system, the Quality Technician will also update customer specific systems to demonstrate concern status and progress.

Following on from the supplier discussions, the Quality Technician will be responsible for managing resolution of the quality issue, robust problem resolution actions and closure of the issue to 8D.

The successful Quality Technician will be comfortable in customer facing roles and will be able to represent the team in all quality forums, from initial investigation to senior management and engineering follow up meetings and feeding back to the supplier network.

Applicants should have previous experience in a similar Quality role, be computer literate, be experienced in the use of MRP type systems and be able to communicate at all levels.

In return, the successful candidate will be rewarded with a basic hourly rate of £19.54 per hour PAYE.

All applications are treated in the strictest of confidence.

Based in the Crewe area, this role is commutable from Winsford, Nantwich, Northwich, Chester, Wrexham, Whitchurch, Congleton, Knutsford, Macclesfield and Stoke on Trent, amongst many other areas of Cheshire and Staffordshire regions.

We are specialist service providers to the vehicle manufacturing industry and their supply chains, and this is an excellent opportunity to join our team.

The successful candidate will be required to undergo a basic DBS Criminal Record Check.

?? Stay Connected:

Follow us on Linked In to stay updated on the latest news and job openings at Autoscan UK Limited.

Autoscan UK Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

?? For More Information:

Visit our Careers siteor contact our Recruitment team directly.

Join Autoscan UK Limited and be a part of a team dedicated to driving excellence in the automotive industry!

Benefits
  • Basic Hourly pay rate of £19.54 PAYE
  • World-Class working facilities
  • Free on-site parking
  • Flexible start/finish times
  • Early finish on a Friday

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.