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?? About the Role
My client, a leading law firm, is looking for a New Business Advisor to join their Property team! ?? This is an excellent opportunity to work within a dynamic New Business Team, providing first-class service to new and existing clients while explaining the conveyancing process, providing quotes, and cross-selling additional legal services.
?? Location: Croydon - Flexible working 2/3 days per week in office?? Salary: £25,000 - £26,000 basic + commission (OTE £50,000+)
?? Key Responsibilities?? Client & Business Development:- ?? Handle all property-related new business enquiries via phone and email
- ?? Provide accurate conveyancing estimates to clients and referrers
- ?? Manage specific agent and referrer accounts, including proactive outreach calls
- ? Follow up all estimates within 24-48 hours and provide feedback on lost instructions
- �? Cross-sell legal services to maximise client value
- ?? Provide administrative support to property fee-earning teams
- ?? Allocate cases based on referrer requirements and team capacity
- ?? Maintain accurate records using Case Management Systems, Outlook, Microsoft Word, and Excel
- ?? Handle data entry into electronic portals during client onboarding
- ?? Ensure all correspondence and conversations are properly documented
- ?? Assist clients through the on boarding process and answer queries promptly
- ?? Ensure compliance with GDPR requirements for handling personal information
- �? Work to departmental targets and KPIs
- ? Maintain high standards of customer service throughout all interactions
- ?? Work closely with account managers to maximise referrer partnerships
- ?? Build strong relationships across managed accounts to drive engagement
- ?? Identify and report potential issues that could impact referrer relationships
- ?? Support continued growth of the department through effective relationship building
- Property experience is essential
- Ability to work independently and collaboratively as part of a team
- Experience working in a busy, sales and target-driven environment
- Excellent attention to detail
- Self-motivated and enthusiastic approach
- Strong sales and target-driven mindset
- Customer-focused with exceptional service standards
- Outstanding verbal and written communication skills
- Ability to remain calm and professional under pressure
My client is committed to excellence and values:
- Aspirations: Supporting you to be the best you can be, encouraging smart working and continuous improvement
- Integrity: Promoting openness, honesty, and respect in all interactions
- Innovation: Fostering creativity, adaptability, and continuous learning for personal development
- Commitment: Building long-term relationships and career growth
This is an excellent opportunity to join a progressive law firm where you can develop your career in property law! �?
Ready to take the next step? Apply now to join this dynamic team! ??
