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1st Line IT Support Assistant

Noble Recruiting
Posted 15 days ago, valid for 9 days
Location

Croydon, Surrey CR0 5RD

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading logistics business is seeking a 1st Line IT Support Assistant for their head office, offering a salary of £25,000 per year.
  • The role involves managing day-to-day IT operations, including monitoring cloud-based servers and troubleshooting desktop hardware issues.
  • Candidates should have experience in an IT support role, with skills in software troubleshooting and familiarity with Office 365, VoIP phone systems, and Active Directory being advantageous.
  • The position requires providing first-line support to staff, managing user accounts, and diagnosing various technical issues.
  • This is a full-time office-based role with working hours from Monday to Friday, 8:45am to 5pm.

A leading logistics business are searching for a 1st Line IT Support Assistant to join their head office.

Hours: Monday - Friday (office based) 8:45am - 5pm

Responsibilities:

Within this role you will be responsible for managing the day to day IT operations including, monitoring the cloud base servers, programs and applications and Desk top / PC hardware issues and failures.

  • Provide 1st Line support to all staff
  • Provide 1st line support including trouble shooting, hardware issues and failures
  • Managing user positions, creating accounts, changing passwords
  • Diagnosing hardware, software and PC issues
  • Investigating issues and escalating to the 2nd and 3rd line support company
  • Support staff that are working in other offices remotely
  • Working closely with the external IT support team

Experience:

  • Experience in an IT support role
  • Software troubleshooting
  • Office 365

Voip Phone systems, Active Directory are an added bonus

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.