Back to search
Adecco are seeking a proactive and customer-focused Senior Housing Officer to join our clients Housing Needs team. You will manage a patch of (Apply online only) non-secure LLP tenants, ensuring effective tenancy management, income recovery, and community engagement. This is a varied role requiring strong communication, problem-solving skills, and the ability to work independently.
- Senior Housing Officer
- Public Sector - Local Authority
- Temporary Role - 12 months
- Full Time - Monday to Friday, 36 hours per week
- Grade 11 - 25.02 per hour PAYE / 33.13 per hour Umbrella
- Hybrid Working - 3 days on site, 2 days remote however flexibility is expected
- IT equipment provided
- ASAP Start
Key Responsibilities
- Maximise rent and service charge collection and manage arrears recovery up to legal action.
- Deliver high-quality tenancy management, enforcement, and sustainment services.
- Act as first point of contact for tenants, handling complex queries and anti-social behaviour cases.
- Undertake home visits, court representation, and eviction processes where necessary.
- Work collaboratively with internal teams and external agencies to support vulnerable tenants and prevent homelessness.
About You
- Extensive experience in income recovery and tenancy management within social housing.
- Strong knowledge of housing legislation, including the Housing Act 1985.
- Excellent communication, negotiation, and IT skills.
- Ability to manage a demanding workload and make sound decisions under pressure.
- Flexible to work outside normal hours and travel across the borough.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
