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Customer Services & Order Processor
Location: Croydon (CR0) – Office Based
Salary: £24,000 – £26,000 per annum
Hours: Monday to Friday, 9:00 am – 5:30 pm (flexible for earlier start if needed)
*Immediate starts available this side of Christmas however, we are happy waiting if you have notice to give*
About Us:
We are a B2B supplier providing goods to commercial, industrial, manufacturing, and retail sectors. Our team is dedicated to delivering exceptional service and ensuring smooth order processing for our clients.
The Role:
We are looking for a proactive and detail-oriented Customer Services & Order Processor to join our team. This is a varied role where you will be the first point of contact for our customers and ensure their orders are processed accurately and efficiently.
Key Responsibilities:
- Placing manual orders onto the system
- Handling incoming calls and responding to live chat enquiries
- Packing items and arranging couriers for dispatch
- Providing excellent customer service and support
- Collaborating with internal teams to resolve queries promptly
What We’re Looking For:
- Previous experience in Customer Service and Sales Order Processing
- Strong communication skills and a professional telephone manner
- Ability to manage multiple tasks with attention to detail
- Local to Croydon and able to work in the office full-time
- Familiarity with B2B environments is an advantage
Benefits:
- Competitive salary (£24K–£26K)
- Friendly and supportive team environment
- Opportunity to work with a growing business in a dynamic sector
Thank you for applying for this role.
If you have any further questions, please contact Shannon Clough at Interaction Leeds (url removed) / (phone number removed)
INDLEE
