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Job Title: Estates and Environmental Team Leader
Location: Croydon (Full time office based)
Hourly rate 36.27 per hour Umbrella
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Full UK Drivers License Required
Role Purpose:
- As a member of Estates and Environmental Team, you will be responsible for providing a high quality, responsive and customer focused estates and environmental maintenance service.
- Ensure the provision of a consistent and high-quality services to customers, by leading and motivating managers and their teams and embedding a culture of excellent customer service and continuous improvement that delivers great community outcomes at real value.
Duties & Responsibilities:
- The service being delivered to the quality, Council, professional and legislative standards required.
- Integrated service development and delivery which is informed by customer, partner and stakeholder views, latest thinking, good practice and legislative requirements.
- Excellence in customer service outcomes.
- Effective contract management and ensuring VFM value for money is obtained across all areas of responsibility.
- Ensuring compliance with relevant legislation, data governance, regulatory standards, internal processes and protocols, and in particular health & safety provisions
- Undertaking robust inspections, which are quality assured with the outcomes reported
- Lead, motivate and develop staff to create and maintain a highly competent and participative workforce.
- Effective leadership, team and employee engagement at all levels, consistently and sustainably
Knowledge and experience:
- Knowledge of Health and Safety legislation relevant to the provision of caretaking, estates and environmental cleanliness and wellbeing of resident, in order to deliver and improve upon Key Performance indicators.
- Knowledge and experience in providing safe, comfortable homes and estates,
- Knowledge of common, minor and communal repairs
- Knowledge and experience of Fire Risk Assessments
- Strong verbal and written communications, including presentations and responding to complaints.
- Experience of working in a customer focused environment with a proven ability to deliver high performance, ensuring quality and focus on delivering excellent service.
- Experience of leading a team of caretakers, overseeing training, managing performance
- Management experience in the provision of housing services within a multi-cultural urban community
- Financial and budget management and monitoring
- Full UK Drivers License
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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