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Title: Planned Maintenance Coordinator
Location: Dagenham
Salary: 28,000
Days/ Hours of work: Monday - Friday, 08:00 - 17:00
Benefits
- On-site parking
- Full in-house training
- Strong company culture
- Clear progression opportunities
- Regular team socials
- 28 days of annual leave (inclusive of public holidays)
- Annual reviews
The company
An established facilities company based in Dagenham are looking for an organised and proactive Helpdesk Administrator to join their Service team. You will be responsible for organising the 24hr servicing and emergency repairs at customers' premises. Always providing amazing customer service.
Duties
- Scheduling visits and ensuring all visits are completed within the timescale required
- Processing the paperwork from the visits made ready for invoicing
- Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor
- General admin support/answering the phone on the main Helpdesk line
- Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records.
- Ensure all jobs are up to date on the company system and also with the customer.
- Liaising with Engineers.
- Promoting the interests of the group and furthering good inter-company relationships while updating the customer throughout the service we have provided
The ideal candidate
- Previous facilities experience is preferable
- Knowledge of MS suite including Excel and word
- Can work independently and proactively
- Strong organisation skills
- Flexible and open-minded
- Strong relationship building skills
- A professional telephone manner
- Great at problem-solving
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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