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Account Manager

Devonshire Appointments
Posted 9 days ago, valid for 6 days
Location

Dagenham, Greater London RM8 3LP

Salary

£32,636 per annum

Contract type

Full Time

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Sonic Summary

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  • An exciting opportunity is available for an Account Manager at Paragon, based in Dagenham, serving as the primary contact for clients.
  • The ideal candidate should have a strong background in client relationship management, print production, and direct mail services, with proven experience in account management.
  • Key responsibilities include overseeing project lifecycles, managing client inquiries, and ensuring high-quality standards in print and direct mail production.
  • The position requires excellent communication skills, proficiency in project management software, and the ability to manage multiple projects under pressure.
  • The salary for this role is competitive, and candidates should have at least 3 years of relevant experience in the industry.

JobOverview

AnexcitingopportunityhasbecomeavailabletojoinourdynamicClientServicesteamasanAccountManager,servingastheprimarypointofcontactforourclientshereatParagon.

BasedatourDagenhamsite,theidealcandidatewillhaveastrongbackgroundinclientrelationshipmanagement,printproduction,anddirectmailservices.AsanAccountManager,youwillserveastheprimarypointofcontactforclients,ensuringexceptionalservice,timelydeliveryofprojects,andhigh-qualitystandardsinallaspectsofprintanddirectmailproduction.

Hours:MondaytoFriday,9am-5:30pm(1hourbreak)

KeyResponsibilities:

  • ClientRelationshipManagement:Buildandmaintainstrong,long-lastingrelationshipswithclients.Actastheprimarycontactforallinquiries,concerns,andprojectupdates.
  • ProjectCoordination:Overseethefullprojectlifecycleforprintanddirectmailcampaigns,frominitialconcepttofinaldelivery.Thisincludesmanagingtimelines,budgets,andqualitycontrol.
  • QuoteandProposalCreation:Preparedetailedquoteswhererequiredwithsupportfromcommercialteammembers,ensuringthatallclientneedsaremetwithinbudgetaryconstraints.
  • OrderManagement:Processandtrackclientorders,ensuringaccurateandtimelydelivery.Collaboratewithinternalteams,includingproduction,dataprocessing,postage,andlogistics,tomeetclientexpectations.
  • Problem-Solving:Addressanyissuesorchallengesthatariseduringtheprojectlifecycle,proactivelyfindingsolutionstoensureclientsatisfactionandprojectsuccess.
  • VendorManagement:whererequiredworkcloselywiththird-partyvendors,suchastoensurethehighestqualityandcost-effectivesolutionsforclients.
  • SalesSupport:Identifyopportunitiesforadditionalbusinesswithinexistingaccounts.Supportthesalesteamingrowingaccountsandgeneratingnewbusiness.
  • Reporting&Analysis:Provideforecastviewofmonthlyactivityincluding3monthhorizonbasedonmanagedclientaccounts.ManageandcreateclientManagementInformationreportstailoredtoclientspecificationusingbusinesstools.
  • QualityAssurance:Ensurethatallfinalproductsmeetorexceedclientexpectationsandindustrystandards.Workwithproductionteamstoreviewandapproveproofs,samples,andfinalprintruns.

SkillsandAttributeswearelookingfor

  • Provenexperienceinaccountmanagementorclientfacingenvironment,preferablyintheprintanddirectmailindustry.
  • Excellentcommunicationandinterpersonalskillstomanageclientrelationshipseffectively
  • ProficientinprojectmanagementsoftwareandMSOfficeSuite(Word,Excel,PowerPoint)
  • Strongattentiontodetail,problem-solvingskills,andtheabilitytomanagemultipleprojectssimultaneously
  • Abilitytoworkunderpressureandmeetdeadlineswhilemaintainingahighlevelofcustomersatisfactionandservicelevels
  • Strongknowledgeofprintproductionprocesses,directmailcampaigns,andpostalregulationsisdesirable

Ifyouareaself-motivated,client-focusedprofessionalwithaninterestintheprintanddirectmailindustry,weinviteyoutoapplyforthisexcitingopportunity.

Benefitsinclude

  • EmployeeBenefitsPlatform
  • Reimbursements
  • BupaCashPlan
  • ElectricVehicleScheme
  • CycletoworkScheme
  • FinancialHealthCheck
  • Wellbeing,Legal,Personalfinancesupport
  • EmployeeAssistanceProgramme

Pleasenotethatduetothehighvolumeofresponseswereceive,onlysuccessfulapplicantswillbecontacted.

Weareanequalopportunityemployer,andweencouragejobapplicationsfrompeopleofallbackgrounds.Allqualifiedapplicantswillreceiveconsiderationregardlessofgender,race,religion,age,disability,sexualorientation,ormaritalstatus.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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