Customer Service Advisor

Berry Recruitment

Posted a day ago, valid for 11 days

Darlington, Durham DL3 9SD

£12.21 per hour

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position of Customer Service Advisor is available in Darlington, offering a temporary to permanent role.
Candidates should have previous experience in a customer service or administrative role, with strong communication skills.
The job pays £12.21 per hour and involves a four-day working week from Monday to Friday, 9:00 AM to 4:00 PM.
Key responsibilities include handling customer queries, processing Purchase Orders, and maintaining accurate records.
This role provides a supportive team environment and the opportunity to transition to a permanent position for the right candidate.

Job Title: Customer Service AdvisorLocation: DarlingtonJob Type: Temporary to PermanentHours: Four day working week between Monday - Friday, 9:00 AM - 4:00 PMPay Rate: £12.21 per hour

Job Overview:

We are currently recruiting for a reliable and detail-oriented Customer Service Advisor to join a busy and supportive team based in Darlington. This is a great opportunity for someone with strong administrative and communication skills, looking for a role with consistent weekday hours. The position is initially temporary, with the potential to become permanent for the right candidate.

Key Responsibilities:

Handling incoming customer queries via phone and email
Obtaining and processing Purchase Order (PO) numbers
Scanning and accurately filing documentation
Investigating and resolving customer issues efficiently
Liaising with internal departments to ensure smooth service delivery
Maintaining accurate records and updating systems

Candidate Requirements:

Previous experience in a customer service or admin-based role
Confident communication skills and a professional telephone manner
High attention to detail and strong organisational skills
Proficient in Microsoft Office and general IT systems
Ability to work independently and prioritise workload
Positive attitude and willingness to learn

Benefits:

£12.21 per hour, paid weekly on a Friday
4 days per week between Monday & Friday (Flexible)
No weekends
Supportive team environment
Temp-to-perm opportunity for the right candidate

If you are interested in the role, please text 'CS' to or call the Darlington Branch on .

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Apply now in a few quick clicks