Account Director

Baltic Recruitment are currently recruiting for Permanent Account Director (All Levels: Junior to Senior). This role is Hybrid (regional travel as required). Our Client knows that great sales professionals come at different stages in their journey.

They've designed their Account Director pathway - whether you're growing into strategic B2B sales, confidently owning a client portfolio, leading complex/senior-level partnerships. Offering three levels within the role: Junior Account Director, Account Director & Senior Account Director.

Building powerful relationships, acquiring new clients, driving strategic account growth through high-quality apprenticeship/skills solutions. As you grow, you'll take on greater autonomy, increased responsibility, wider market influence - each level offers clear progression. Part of a high-performing team across the UK's most exciting digital and tech sectors.

Key Responsibilities & Role Expectations

Junior Account Director

Building strategic sales skills, growing in confidence with client relationships.

• Work towards 6 apprenticeship starts per month
• Proactively generate leads through phone, email, LinkedIn, and networking
• Managing accounts, spotting upsell opportunities
• Contribute to proposal development and tender responses
• Deliver high-quality customer experiences
• Build presence in the sector through networking events

Account Director

Managing a portfolio and delivering results. Taking full ownership of accounts, driving new business growth.

• Aim for 7 apprenticeship starts per month
• Build tailored acquisition strategies based on market research and insight
• Manage a pipeline of prospects and strategic clients
• Create compelling proposals and support tender writing
• Partner with internal teams to co-create impactful solutions
• Attending sector events and client meetings

Senior Account Director

Strategic leader/trusted advisor to high-value clients. Shape the company's presence in your sector.

• Target 9 apprenticeship starts per month
• Lead complex, senior-level client relationships with a long-term focus
• Design and implement sophisticated go-to-market strategies
• Write and lead tenders for opportunities of up to 5 starts
• Use performance data/market intelligence to guide commercial decisions
• Brand ambassador at events, panels, and industry forums
• Influence internal product/delivery teams

Essential Knowledge, Skills & Experience

• Proven success in strategic account management within apprenticeships, training, or a related service-led B2B environment
• Consultative, insight-led sales approach
• Writing tenders or bids and navigating procurement frameworks
• Capable of approving qualified apprenticeship vacancies, maintaining low withdrawal rates and high learner retention rates
• High level of quality, establishing/enforcing Apprenticeship standards, following processes/meeting company expectations
• Maintains professional and technical knowledge, participating in internal training, reviewing professional publications, establishing personal networks, and benchmarking best practices
• Communication, influencing, and stakeholder management skills
• Commercial acumen, ability to translate client needs into sustainable, revenue-generating solutions
• Self-motivated, outcome-driven, resilient in a dynamic market environment
• A credible, engaging, and empowering ambassador

Company Benefits:

Committed to creating an environment where you can thrive. Voted one of the Sunday Times Top 100 Best Places to Work 2024, proud of their culture, people, and the meaningful work they do every day. Here's what you can look forward to as part of the Team:

Career Development:

• Fantastic progression opportunities and clear career pathways
• Full training and ongoing support from their in-house Enablement Team
• Tailored CPD investment: 1:1 public speaking coaching, presentation skills etc.

Culture & Work-Life Balance:

• A fun, supportive environment with regular social events and team activities
• Early finish every Friday - operate a 4.5-day working week
• 25+ days annual leave, increasing to 30 with length of service
• No weekend or Bank Holiday working
• Full office closure between Christmas and New Year
• Additional Life Event Day annually for those big moments that matter
• Buy & Sell Holiday Scheme for extra flexibility

Health & Wellbeing:

• Free, confidential mental health support through SPILL
• Access to high-value wellbeing initiatives, including face-to-face sessions with a Health & Wellbeing Specialist
• Local discounted gym memberships
• Enhanced maternity and paternity leave (after 2 years' service)

Recognition & Engagement:

• Scratch Card Scheme - instant wins for great work
• Breakfasts, competitions, and engagement days
• Volunteer Day annually to give back to causes you care about

They don't just believe in a people-first culture - they bring it to life every day. And the most exciting part? They are only just getting started. Join them on their journey and be part of something meaningful, ambitious, and full of opportunity. Salary: 46,000 - 65,000 (OTE 68,000 - 92,000) DOE.