General Office Assistant

• Location: Dartford, Kent, DA4
• Job Type: Full-time, Permanent
• Salary: £12.50 - £13 per hour
• Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch); Saturdays as per rota (Overtime paid at time and a half on completion of 39 hours Monday to Friday)

Join my client's team as a Parts & Showroom Assistant, where you will be integral to the operations of our goods inward area and showroom. This role is perfect for someone who thrives in a busy retail environment and is passionate about providing excellent customer service.

• Manage the day-to-day operations of the goods inward area, including handling all parts and showroom related deliveries.
• Assist with retail sales in the showroom, which includes parts, hardware, clothing, and groundcare machinery sales.
• Ensure excellent customer service by addressing all queries related to products and services either face-to-face or over the telephone.
• Support internal workshop technicians with parts identification and manage the distribution of orders.
• Handle stock transfers to the stores and showroom, unpacking, and processing supplier parcels.
• Manage customer delivery and collection shelves, and perform stock checking as required.
• Maintain showroom stock and ensure a presentable appearance of the sales floor.
• Load and unload internal lorry deliveries and manage the overall stock levels.

• Knowledge of agricultural and horticultural equipment and parts is advantageous.
• Experience working in a busy retail environment, preferably with showroom experience.
• Strong communication skills across various platforms including face-to-face, email, and telephone.
• General computer skills and familiarity with email and internet use.
• Good numeracy and literacy skills, with attention to detail especially in handling transactions.
• Ability to work effectively both independently and as part of a team.
• Full driving licence and a good general level of health and fitness are essential.

• Competitive salary plus 32 days holiday (including bank holidays).
• Workplace pension and life assurance (2x salary).
• Country store staff discount and company sick pay scheme.
• Flu jabs and employee referral scheme.

If you are interested in this position, please Apply Now!