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Control Room Operator

Randstad Construction and Property
Posted 10 hours ago, valid for 13 days
Location

Dartford, Kent DA1 1BG, England

Salary

£20 per hour

Contract type

Full Time

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Sonic Summary

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  • The client is seeking experienced Control Room Operators / Customer Service Agents for a 6-month contract in Dartford.
  • The role involves providing customer service support, alerting emergency services, and managing incidents on the M25, with a pay rate of £20.00 per hour.
  • Candidates are required to have some level of customer service experience and must be able to drive due to the location near the Dartford Crossing.
  • The position entails working 48 hours a week on a shift pattern of 4 days on and 4 days off, including both day and night shifts.
  • Selected candidates will need to undergo up to 2 weeks of training at the South Mimms Training Centre.

Are you an expereinced Control Room Operator?

My client, a major highways management contractor are looking for multiple Control Room Operators / Customer Service Agents to work with them on a 6 month contract!

This Dartford based role will include working in a team in a control room environment where you will have a mixture of busy and quiet shifts. Duties include providing customer service support, alerting the emergency services and highways maintenance operatives aware of any incident's on the M25, deploying resource, logging all incident information and a comprehensive timeline as well as making arrangements of the clean up and repair.

The selected candidates will be working 48 hours a week on shift patterns of 4 days on, 4 days off - this is made up for 2 Day shifts and 2 Night shifts!

Offering: 20.00 per hour!

You must be able to drive for this role as the office is based right by the Dartford Crossing so you will need to drive to work. The selected candidate will also need to spend up to 2 weeks in the South Mimms training Centre.

This is a freelance role so you will be paid WEEKLY via Randstad as the agency.

We are open to all candidates with some level of customer service experience whether it be in similar control room roles, working in a retail store, supermarket, delivery driver or roles where you are used to being on the phone ie. the emergency services.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.