Housing Officer

Housing Officer

Are you a passionate Housing Officer looking for your next role? 4Recruitment Services are currently recruiting for a Housing Officer to work within the young people service based in Dartford.

Pay Rates: £13.21 -£16.50 Umbrella Rate

Information the Role: Successful candidates will be offered 6 months initially working 37.5hrs per week. One weekend and bank holidays per month are required to work.

What you will be doing:

• Carry out an assessment of the needs, abilities and preferences of referrals
• Carry out risk assessments to minimise risk for the resident, other residents and staff
• Be responsible for residents incoming sign-up experience and induction to the site
• Agree and implement with each resident, an individual sustainment plan and deliver the service in accordance with this
• Ensure that residents understand their occupancy agreements
• Monitor and respond to any breaches of occupancy agreements
• Manage complaints and occupancy disputes
• Manage and maintain rent accounts in line with internal rent and arrears management processes.
• Where appropriate, work with/refer to other agencies providing support
• To support the Housing team to drive the engagement program with residents
• To encourage residents to take part in making decisions about service delivery
• Provide information on and promote the organisation’s involvement activities
• Work with colleagues to collect feedback about the service
•  Ensure that you work in ways that meet the requirements of Ofsted regulation

Skills & Professional Characteristics needed:

• A good basic level of numeracy and literacy skills.
• A qualification in youth work, housing or similar area
• Understanding of the challenges faced by young people
• Knowledge and understanding of safeguarding
• Ability to carry out effective needs and risk assessments and develop relevant sustainment plans from these
• Understanding of Ofsted regulatory framework
• Able to use IT systems to enter accurate data and keep UpToDate records
• Able to work unsocial hours including evening and weekend duties. Where necessary to work bank holidays (including Easter and Christmas), these requirements will be agreed, wherever possible in advance. Time off in lieu of additional time may be taken.

Essential Requirements:

• Strive for excellence
• Self-motivated to succeed and enjoy motivating others
• Honesty & Integrity.
• Able to work as part of team to achieve departmental objectives
• A commitment to anti-discriminatory practice
• Use of car for work purposes (Desirable)

What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email (url removed).