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Confident Service Co-ordinator/Scheduler to work in a busy service office communicating with all customers, suppliers, engineers, visitors and enquirers
Main responsibilities will be to:
- Manage job completion, from raising job numbers to invoicing
- Management of work in progress to ensure jobs are completed and invoiced in a timely manner and in accordance with any customer KPI's
- Keeping engineering schedule up to date
- Working with other Service Co-ordinators when scheduling works
- Maintaining regular communication with customers
- Review and sign off of quotations including new quotations and engineer’s recommendations
- Liaising with stores to obtain prices for parts and subcontractors.
- Monitoring quotation overview is correct and up to date, including hyperlinks, results, cost and revisions are accurate and correct
- Carry out regular analysis of quotation performance
- Preparation, review and sign off of invoices
- Checking job profitability
- Monitoring customer contracts are up to date
- Monitor standardisation of department diaries
- Issue weekly PPM Schedules
- Monthly valuation reports
- Ensuring Customer Data Base are kept up to date
- Responsible for all asset list updating
- Invoice matching
Key skills needed to complete the role will be:
- Minimum of 3 years experience in administration
- Exceptional organisational skills and proven ability to use initiative
- Excellent knowledge of IT systems (MS Office - Word, Excel, PowerPoint, Outlook & Siclops) and administrative procedures
- Able to manage time effectively in the face of conflicting priorities and time scales and can be relied on to deliver their objectives
- Excellent communication skills – written and verbal
- Office based role - No HybridÂ
- Full-time, Permanent, Monday to Friday
- At least 3 years, preferably with some in the FM Industry
Salary: £28,300.00-£30,400.00 per year
