A Customer Service Manager is required by my client based in Deeside to lead the order processing team and manage customer enquiries.This is a fast paced role with a growing and highly successful business. Duties are varied but your key responsibilities will be:• To oversee daily sales office operations and order flow• Coordinate with finance on large orders and credit checks• Ensure timely order processing and customer communication• Resolve enquiries, price disputes, and progress calls• Support and develop the sales team• Provide regular reports to DirectorsThis is a permanent role offering a basic salary of £35,000 - £38,000 per annum plus 25 days holiday and company pension.Hours or work are Monday - Thursday 8.30am-5.00pm and Friday 8.30am-4.00pmTo be suitable you will have:• Proven experience managing a busy sales office• Strong leadership, problem-solving, and communication skills• Ability to prioritise and drive performance• A proactive, customer-first mindsetEmail your CV today to be considered for this great opportunity. If you do not hear from us within 5 working days, please assume you have not been successful.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Back to searchCustomer Service Manager
NMS Recruit Limited
Posted a day ago, valid for 10 days
Deeside, Flintshire CH5 2NR, Wales
Full Time
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Sonic Summary
- A Customer Service Manager is needed in Deeside to lead the order processing team and manage customer enquiries.
- This role offers a salary of £35,000 - £38,000 per annum along with 25 days of holiday and a company pension.
- Candidates should have proven experience managing a busy sales office and possess strong leadership and communication skills.
- Key responsibilities include overseeing daily sales operations, coordinating with finance, and resolving customer enquiries.
- The position requires a proactive, customer-first mindset and the ability to prioritize and drive performance.
