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AreyouanExperiencedHRProfessionalwithexcellentknowledgeandexperiencein ComplexCaseManagement?WehaveanopportunityforanHRCaseManagertoworkinanoffice/hybrid-basedroleclosetoChester
PURPOSEOFROLE
- Supportandguidemanagersoncomplexmatters,suchascapability,seriousconduct,employeerelations,suspensions,andinvestigationmanagement.Thisincludesreviewinginvestigationreportsandcomplexlettersorcommunications.
- Beanexpertinyourfieldandbeabletoprovideaprofessional,proactive,telephone,andwrittenHRadvisoryservicetomanagersatalllevelsacrossthebusiness.
- Beapointofcontactprovidingactivesupporttomanagersintheday-to-daycasemanagementofserious/complexemploymentissues,whileatalltimesconsideringthecommercialconstraintsofthebusinessandthelegalframework
KEYACCOUNTABILITIES/TASKS
- ResponsibleformanagingaportfolioofHRcases,schedulingandprioritisingactivitiesbasedontheneedsofeachcaseandapplicabledeadlinesortimescales
- BeasupportmechanismwithinthewiderHRteam;Liaiseanddevelopeffectiveworkingrelationshipswithwiderstakeholders
- Provideover-the-phoneandface-to-facesupporttoManagersoractasHRleadoncomplexpeoplematters,includinghearingsandappealswithinnationwidelocations
- Reviewandprepareletters/documentsinreadinessforandafterformalhearings,andprovidefeedbacktoManagerswhererequired
- RecordcasesaccuratelyontheCaseManagementSystem,andensurethatcasesaremanagedproactivelyanddriventhroughtoconclusion
- Takeeveryopportunitytocoachmanagersinaspectsofpeoplemanagement,includingcommunication,robustdecision-making,fairness,consistency,andapplication
- EnsuregoodemploymentpracticethroughtheprovisionofclearadviceandguidanceinlinewithHRpolicies,procedures,andguidelines
- Adoptapragmaticapproachinofferingsolutionstomanagers,whilerecognisinglegalandregulatoryrequirements.
- Workautonomouslywhilstusingyourinitiative,ondelegatedworkareas,andwhereappropriate,seekadvicefromseniorcolleagueswhenrequired
QUALIFICATIONS/KNOWLEDGE/EXPERIENCE
- ProventrackrecordofmanagingarangeofcomplexHRcases
- Demonstrable,comprehensive,up-to-dateworkingknowledgeofUKemploymentlawandlegislationanditsimplicationsforemployers
- Confidentcommunicationwithpeopleatalllevels
- Demonstratestrongpartnershipworkingwithavarietyofstakeholders
- CIPDqualified(ideallyLevel5)
- ExperienceinapplyingacommercialandpragmaticapproachtoprovidingHRrisk-basedsolutionstodifficultissuesthatarisewithinchallengingsituations
- Abilitytoworkflexiblyinanagilewaytomeetdeadlinesandrespondpositivelyandconstructivelytofeedback
- Goodanalyticalandproblem-solvingskills
Competitivesalary
Excellentbenefits
NewVenturesRecruitmentLtdisanequalopportunitiesemployerandisactingasarecruitmentagencyforthisvacancy
