Streetpride Operational Support Officer

Operational Support Officer
Location: Stores Road, Derby, DE21 4BD
Start Date: ASAP                                               
Contract Duration: 5+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £13.91 per hour
Job Ref: (phone number removed)
 
Job Responsibilities

• Provide operational support at the Stores Road depot.

• Assist with customer service requests, queries, and complaints.

• Handle administrative tasks using MS Office tools like Outlook, Word, and Excel.

• Communicate effectively with customers, especially in challenging situations.

Person Specifications
Must Have:

• Eligibility to work in the UK.

• 5 GCSEs A*-C, including English and Maths, or equivalent qualifications.

• Admin qualification NVQ level 2 or similar, or relevant administrative experience.

• Good IT skills and experience with MS Office.

• Strong communication skills for writing letters and emails.

• Commitment to customer care principles.

Nice to Have:

• Experience in resolving customer service requests and complaints.

 
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