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Credit Control Assistant
6 Months Fixed Term Role (scope to become permanent)
Derby DE1
£25,300.00 Pro Rata
Hybrid Working - Tues & Wed in City Centre Derby Office, 3 days WFH
Purpose of Position
Working collaboratively with the Accounts Receivable teams, Commercial Finance and Operational teams, the Credit Controller ensures that payments are collected in a timely manner with exceptions resolved promptly.
Core Responsibilities
Credit control overdue debt by following up on overdue payments and implementing the appropriate collection strategy as appropriate.
Working alongside Homes and Housing Income to resolve queries.
Work with Local Authorities to improve promptness of payments.
Ensure all statements are issued out in accordance with the SLA and organisational requirements
Assist with ensuring that all Direct Debits are collected on time and posted to the ledger
Assist with the cash posting
Ensuring that policies are complied with through all activities; and that all work is undertaken in accordance with procedures and any relevant codes of practice and legislation.
Discuss any process improvements with the Credit Controller, to help strengthen the control environment and increase the efficiency of the team.
Work the credit control inbox to ensure that all questions and queries are resolved in a timely manner to prevent escalation to senior management
Support the Credit Controller to deliver any audit requirements and provide information to the Financial Accounts team as requested.
Systems, Controls & Governance
Ensure financial controls and processes adhere organisational Finance policies for accountable areas
Ensure credit control, and organisational financial obligations are met efficiently.
Manage the development, documentation and maintenance of transactional process documentation.
Identify financial control and process improvements, and implement changes to strengthen the control environment and increase the efficiency of the team.
