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Customer Service Advisor

Countrywide HQ
Posted a day ago, valid for 4 days
Location

Derby, Derbyshire DE23 8BA

Salary

£25,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a role in the Surveyor Booking Team at Countrywide Surveying Services, located in Castle Donington, Derby.
  • The salary offered is £25,500 with uncapped commission and overtime paid at double the hourly rate.
  • Candidates are expected to achieve booking targets by scheduling property surveys and providing excellent customer service.
  • The role requires a target-driven individual, and while specific years of experience are not stated, motivation and results-oriented skills are essential.
  • Benefits include 34 days of annual leave, flexible working arrangements, and opportunities for career growth in a supportive team environment.
Job DescriptionAre you target-driven and motivated by results? Join our Surveyor Booking Team where your performance directly impacts your earnings.Location: National Operations Centre, Castle Donington, DerbyOTE: £25,500 + Uncapped Commission + Overtime (Paid at 2x Hourly Rate)Hours: Mon–Fri 10:30–19:00, Sat 09:00–17:00 | Days Off: Sunday + One midweek day (Tue/Wed/Thu)Our modern office includes a state-of-the-art Micromarket, vibrant breakout zones, pool tables, PlayStation, and quiet areas for focused work. It’s the perfect balance of relaxation and productivity, making every day at the office enjoyableWhat You’ll Do:
  • Achieve booking targets by scheduling property surveys for clients.
  • Provide efficient service to clients, ensuring customer satisfaction.
  • Overcome objections and resolve concerns to hit targets consistently.
  • Maintain high service standards while driving results.
Why you’ll love it here?
  • 34 days annual leave (inclusive of Bank Holiday and your birthday)
  • Flexible working – 3 days in the office, 2 days from home.
  • Unlimited earning potential: The more appointments you book, the more commission you earn.
  • Career growth opportunities: With our fast-growing team, you’ll have plenty of room to advance and take on additional responsibilities.
  • Supportive team: Work in a friendly and collaborative environment where we celebrate each other’s wins.
About Us:Countrywide Surveying Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.S&C00477

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