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Location: Derby
Salary: 19,500 to 25,000 per year
Job Type: Full-time, On-site
Benefits: on-site parking
Are you a confident communicator who enjoys speaking with people, staying organised, and keeping fast-paced projects running smoothly? This is an excellent opportunity to join a growing market research agency that delivers insight studies for major consumer brands across technology, entertainment, retail, gaming, and more.
We are looking for a Project Coordinator to support the delivery of paid market research studies. This role offers hands-on experience across the full research cycle and the chance to develop towards managing your own projects.
About the Role
As a Project Coordinator, you will play a key part in ensuring research studies run successfully from start to finish. Your main focus will be sourcing, screening, and coordinating participants for focus groups, interviews, and online sessions, while supporting Project Managers with day-to-day project delivery.
Key Responsibilities
Recruiting, screening, and qualifying participants for a wide range of research studies
Managing calls, emails, and internal communication to keep projects on track
Updating trackers, documents, and project records with accuracy and attention to detail
Coordinating study logistics such as scheduling, confirmations, reminders, and follow-ups
Supporting Project Managers with admin tasks, timelines, and project milestones
Helping develop outreach strategies to expand the participant network
Working across multiple briefs simultaneously in a fast-paced, people-focused environment
Providing a professional, friendly experience for all participants and clients
About You
You thrive in roles that involve people contact, multitasking, and organisation. You are confident on the phone, quick to build rapport, and enjoy supporting busy projects with accuracy and energy.
You'll be a great fit if you have:
Strong phone confidence and a friendly, professional communication style
Experience in customer service, recruitment, HR, sales, or an office-based role
Good written communication for emails, notes, and updates
Excellent organisational skills and the ability to manage multiple tasks at once
Attention to detail when handling data, records, and participant information
A proactive, problem-solving approach
Confidence using Microsoft Office (especially Excel and Outlook) and CRM or digital tools
Curiosity about how market research works and a desire to learn
A degree is not required. What matters most is attitude, reliability, and a willingness to get stuck in
PLEASE NOTE
You must be living and eligible to work in the UK to apply for this position
If you are interested in applying for this role, please apply via this link, Or contact Phil Crew via LinkedIn, Or call The Resolute Group on (phone number removed)
All correspondence will be dealt with in the strictest of confidence.
