Outreach & Delivery Coach

Do you have experience of coaching or facilitating diverse participant groups?

Do you have experience or an interest in working with disadvantaged groups to achieve sustained lifestyle improvements?

Then consider the role of Outreach and Delivery Coach at Reed in Partnership!

What is the role about?

Outreach and Delivery Coaches are critical to the successful delivery of Reed Wellbeing's world class evidence-based health and wellbeing behavioural lifestyle interventions. Comprising of 1:1 and group-based health and wellbeing interventions, the Outreach & Delivery Coach will be responsible for engagement and delivery of Smoking Cessation - as outlined below - to agreed quality standards in order to support participants in achieving their SMART goals relating to their quit attempts.

To be eligible for this role you must be based in Norfolk as you will be required to travel across the region throughout the week, therefore you must also be able to drive and have access to your own vehicle.

Just some of your day-to-day responsibilities will include:

Engagement

• Outreach and Delivery Coaches will be responsible for establishing and maintaining strong relationships within the contract that they work on. The Outreach and Delivery Coach will act as an ambassador for the programme.

• Identify key contacts in partner organisations (all types) who are in a position to provide either direct referrals or access to individuals who may self-refer.

Compliance

• Outreach and Delivery Coaches will be required to capture contract-specific data on our Reed Wellbeing systems to assure quality and to comply with Commissioner reporting requirements. Further to this, the Co-Member will be responsible for assessing the suitability of venues for effective programme delivery.

Delivery

• Outreach and Delivery Coaches will be responsible for effective delivery of Reed Wellbeing services. Delivering in accordance with the curriculum, resources and quality standards, they will support and coach participants to achieve sustained behavioural improvements in their lifestyle and health.

• Consistently ensuring that information and/or key messages are expressed clearly, accessible to all and factually correct.

• Tailoring delivery to meet the participant's needs and learning styles.

• Creating a constructive and confidential learning environment.

• Effectively manage group dynamics ensuring everyone is given an equal opportunity to actively participate in the programme.

Self-development & Continuous Improvement

• To ensure the programme is performing effectively and to the highest standards, Health & Wellbeing Coaches are expected to proactively contribute ideas for service improvement and actively and satisfactorily participate in initial training and continuous professional development activities to ensure they maintain up to date relevant skills for their role.

What's in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays

• Reed Pension Scheme

• Award Winning Management & Leadership training

• Professional & Personal Development Funds

• Bi-annual pay reviews

• Plus much more that can be found on our website

• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

Essential Criteria

• Experience of coaching or facilitating diverse participant groups.

• Experience of/interest in working with disadvantaged groups to achieve sustained behavioural or lifestyle improvements.

• Experience of working to targets and driving performance improvement.

• Ability to establish an effective and appropriate rapport with key stakeholders and participants.

• An understanding of health-related behaviour change.

• Active listening skills whilst maintaining a non-judgemental perspective on participant's lifestyle, weight, and health.

• Ability to communicate sensitively and accurately, information regarding an individual's health, weight or CO reading.

• Ability to coach individuals and groups to identify solutions and develop knowledge and skills to support behavioural change.

• Demonstrable time management and personal organisation skills with the capacity to monitor, evaluate and report on work carried out.

• Willingness to undertake evening and weekend work as required.

• Willingness and flexibility to travel in order to deliver programmes across designated region.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.