IT Technician

IT Technician
Didcot, Oxfordshire
31,290 + Holiday + Local Government Pension Scheme

Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long-term progression opportunities.

This organisation is expanding and looking to recruit an IT Technician to join their friendly and welcoming team, who are focused on transforming education in the local community.

In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the Service Desk and face-to-face on site, based primarily in Didcot, with occasional visits to other schools in the area.

The ideal candidate will have experience in IT support, working with hardware and software including installation, configuration, and deployment. You will also have knowledge of networks, experience deploying software using centralised tools, and an understanding of documenting processes and best practices. Knowledge of ITIL or other structured methodologies would be an advantage. Any experience in the education sector is highly beneficial.

This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day-to-day role with long-term progression in an organisation that is dedicated to making a positive impact on the community.

The Role:
* Provide 1st and 2nd line support, working with a range of systems and users.
* Troubleshoot and resolve IT issues across hardware, software, and networking.
* Support IT upgrade projects and deployments.
* Deploy applications using centralised deployment tools.
* Maintain IT documentation and contribute to shared processes.
* Deliver IT solutions both remotely and on site.
* Occasionally visit other schools in the Didcot area.

The Person:
* Experience in IT support (hardware & software installation, configuration, deployment).
* Knowledge of networks and Microsoft technologies (Windows 11, Server, O365, AD).
* Strong understanding of hardware devices (desktops, laptops, printers, Wi-Fi, switches).
* Experience with software deployment tools and process documentation.
* Knowledge of ITIL or other structured methodologies (desirable).
* Any experience in the education sector highly beneficial but not essential.

Reference Number: BBBH(phone number removed)