Back to searchKey Accounts Administrator
Edwards & Pearce
Posted 16 hours ago, valid for 23 days
Didcot, Oxfordshire OX117JJ, England
£26,390 per annum
Full Time
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Sonic Summary
- This is a permanent position with a fast-paced automotive supplies company.
- The role involves managing customer service communications, handling key account calls, and organizing returns and credits.
- Candidates should have strong customer service and administrative experience, along with excellent communication skills.
- The position requires a minimum of 2 years of relevant experience and offers a salary of £25,000 per year.
- Edwards & Pearce is an equal opportunities employer acting as an employment agency for permanent recruitment.
THE ROLE:
Managing Customer Service inbox and forwarding where relevant department.
Answering Key Account incoming calls and redirecting where required.
Managing Returns/Credits Screen, organise collections for Key Accounts
Fedex - liaising with Fedex on lost/missing parcels for Key Account requests
Processing service jobs for Key Accounts
Manage in house system, process orders
Approving / Amending/ Adjusting Credit /Returns
Processing Non-Stock returns
Updating/ Deleting/Amending Backorders
THE CANDIDATE:
Strong customer service and admin experience
Accurate
Great communication skills
Problem solver
THE COMPANY:
Automotive supplies
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
