- Prepare and process claim-related documentation and correspondence.
- Manage claims bordereaux tasks alongside the maintenance and updates of internal databases and filing systems.
- Monitoring, organising, and distributing tasks from shared mailboxes.
- Coordinate appointments, diaries, and follow-ups as needed by the claims team.
- Provide general administrative support including scanning, photocopying, and data entry.
- Ensure all records are accurate and compliant with company and regulatory standards.
- Previous administrative experience, ideally in a professional services or insurance environment
- Excellent attention to detail and accuracy
- Strong organisational skills with the ability to prioritise workloads.
- Confident user of Microsoft Office (Word, Excel, Outlook)
- A team player with good communication and interpersonal skills
- A friendly, approachable manner with a ‘Can Do’ attitude.