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Assistant Account Handler - Schemes
Job Market - Insurance
Assistant Account Handler - Schemes - About the role
My client are looking for an Assistant Account Handler to join their dynamic Schemes team. This role is ideal for someone at the beginning of their insurance career or an experienced individual seeking a more stable and supportive environment.
You will gain valuable exposure to a high-volume setting, with opportunities for career progression into SME and corporate teams.
Hybrid working
Assistant Account Handler - Schemes - Key duties
You will play a key role in supporting the Clear Schemes team by assisting in the management of clients’ insurance portfolios and delivering tailored insurance solutions.
Client Management: Assist in responding to client queries promptly and professionally, ensuring high levels of customer service. Help support strong relationships with clients, addressing their insurance needs and identifying opportunities to enhance their coverage.
Policy Administration: Help process new business, renewals, endorsements, and cancellations while maintaining accurate client records in line with company policies and procedures.
Insurer Negotiation: Assist with liaising with insurers to ensure policies meet client needs and secure favourable terms where possible.
Compliance and Regulation: Support the team in ensuring all activities comply with FCA regulations and company compliance standards, staying informed on regulatory changes.
Collaboration and Teamwork: Work closely with Account Executives and colleagues to ensure smooth and effective client support, sharing knowledge and best practices to enhance service delivery.
Assistant Account Handler - Schemes
Previous experience in an administrative or support role, ideally within the insurance sector or a related specialism.
A basic understanding of commercial insurance products and markets.
Proficiency in using office software and the ability to learn client management systems.
A willingness to work towards an ACII qualification.
Familiarity with insurance platforms like Acturis (or similar systems) would be advantageous.
