Leasehold Accounts Officer

Service Care Solutions - Housing

Posted 11 hours ago, valid for a month

Dover, Kent CT17 9SS, England

£30 per hour

Full Time

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Leasehold OfficerTower Hamlets, LondonFull TimeTemporary Are you an experienced Leasehold or Collections Officer with a strong background in service charge recovery? A Local Authority in Tower Hamlets is seeking a skilled Leasehold Accounts Officer to join their Leasehold Services team and play a key role in maximising income and supporting residents. THE ROLEAs a Leasehold Officer, you will be responsible for managing a portfolio of leasehold accounts, ensuring the effective recovery of service and major works charges while maintaining high standards of customer service.

Proactively recover arrears through prompt action and legal proceedings
Reconcile leaseholder accounts and investigate financial discrepancies
Respond to enquiries from leaseholders and third parties within set timescales
Promote available payment methods and provide debt advice
Submit and enforce County Court applications and attend hearings when required
Maintain up-to-date leaseholder records and manage document archiving
Work collaboratively with internal teams and partner agencies to support vulnerable residents

THE CANDIDATEThe ideal candidate will have previous experience working in a collections or leasehold income role within a local authority or housing organisation.

Demonstrated experience of managing leasehold service charge collections
Proven track record of working in performance-driven and customer-focused environments
Confident in preparing legal documentation and attending court proceedings
Strong IT skills, particularly in Microsoft Office (Word, Excel, Outlook)
Knowledge of lease terms, welfare benefits and debt advisory support services

THE CONTRACTFull TimeTemporary – contract until November with potential for extensionRate: The pay for the role is £30.00 per hour LTD company rate. The PAYE equivalent is £25.58 per hour, inclusive of holiday pay. HOW TO APPLYIf interested in this role, please apply directly or email .uk or call and ask for Beth to discuss furtherIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

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