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Operations Manager Dumfries & Stewartry
?? Based across two local office locations
?? Full-Time | Permanent
A well-established local business is looking for an experienced Operations Manager to oversee the daily running of its customer service and sales functions. This is a key leadership role, focused on driving performance, ensuring regulatory compliance, and supporting the development of a high-performing, customer-focused team.
Lead and manage daily operations across two sites
Oversee workload, task allocation, and service standards
Support staff development, training, and performance reviews
Maintain compliance with internal policies and regulatory requirements
Manage customer complaints and credit control procedures
Drive process improvement and operational efficiency
Experience in operations or team management roles
Strong organisational and people leadership skills
A proactive and solution-focused mindset
Confidence handling compliance, training, and audits
Ability to work across multiple locations
Apply now to play a central role in supporting growth and operational excellence.
