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Are you an experienced Customer Services Administrator/Payout Assistant who would like to take up a new challenge in an exciting industry?
Due to continued growth, Transparent is proud to support this longstanding client in the recruitment of a Payout Administrator.
This will be working within a fast-paced team and will require adaptability and flexibility. Working closely with the Finance Team, your responsibilities will include:
- Preparation and upload of daily manual payouts
- Answering payout queries from members and customers on their bespoke customer service portal
- All queries are dealt with on email, rather than over the phone
- Reconciliation of bank statements and internal reporting
- Responding to compliance and ID requests from Banking partners
- General admin tasks on an ad-hoc basis
The Person:
- Good use of Excel
- Comfortable using multiple systems
- Able to work in a fast-paced environment
- Ability to handle complex data
- High level of customer service
- 2-3 years’ experience in a similar capacity
In return, our clients is offering:
- A highly competitive base salary
- Regular pay reviews
- Discretionary bonus scheme
- Pension
- Social events calendar
- Free parking on site
- REMOTE WORKING – 1 day in the office, 4 days working from home.
If this sounds like an interesting opportunity to you and you would like to progress things further, please contact Samantha Harris for further information.
