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Customer Support Executive

Select Recruitment Specialists Ltd
Posted 12 hours ago, valid for 25 days
Location

East Carleton, Norfolk NR14, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The role offers a dynamic customer support position with a focus on practical hands-on work and client interaction.
  • Candidates should have at least 2 years of relevant experience and a full, valid UK driving licence due to location requirements.
  • Key responsibilities include stock and distribution management, as well as administrative support for client inquiries and order processing.
  • The ideal candidate should possess strong IT skills, particularly in MS Office, and be comfortable with physical work and manual handling.
  • The position offers a competitive salary of £25,000 per year, reflecting the importance of the role in the organization.
Are you looking for a role that combines practical hands-on work with customer service skills?
Do you thrive in an environment where no two days are the same?

Join the UK's largest provider in their field in a dynamic customer support position where you'll play a vital role intheir day-to-day operations. This varied role combines hands-on warehouse management with client-facing administrative responsibilities.

Key Responsibilities include:
Stock & Distribution Management
  • Oversee inventory in their distribution facility
  • Process incoming deliveries
  • Conduct regular stock counts and prepare materials for dispatch
  • Arrange shipments and manage Parcelforce manifests
  • Maintain a clean and organised distribution environment
Administrative Support
  • Update internal systems with accurate information
  • Place orders with suppliers for stock replenishment
  • Handle client calls and address day-to-day inquiries professionally
  • Follow up on outstanding requests with localnetwork
  • Perform general office duties including spreadsheet management and correspondence
  • Supportthe Norwich centre with work lists, packing lists and client management
The Ideal Candidate
  • Is comfortable with physical work and manual handling
  • Presents themselves professionally when dealing with clients
  • Can handle challenging customer situations with tact and efficiency
  • Possesses strong IT skills, particularly in MS Office applications
  • Works effectively both independently and as part of a team
  • Demonstrates excellent attention to detail
  • Holds a full, valid UK driving licence (essential due to location)
This position offers the opportunity to join a market-leading organisation with a strong reputation in their sector. If you're seeking a role that combines practical warehouse tasks with client-facing responsibilities, I'd love to hear from you.

Apply today to Emma Baylis at Select Recruitment to take the next step in your career!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.