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This operations-focused position combines practical warehouse management with client-facing responsibilities. You'll be at the heart ofmy client's distribution operations, ensuringtheir productsreach clients efficiently while providing exceptional service support.
Key Responsibilities Hands-On Distribution Management (60%)
- Oversee and manage inventory inthe distribution facility
- Process incoming deliveries of boards and posts efficiently
- Conduct regular stock counts and prepare materials for dispatch
- Arrange shipments and manage Parcelforce manifests
- Maintain a clean, organised and efficient distribution environment
- Updatethe internal systems with accurate information
- Handle customer queries professionally via phone, live chat and email
- Process and place orders with suppliers for stock replenishment
- Provide responsive customer service to clients, addressing day-to-day inquiries
- Follow up on outstanding requests with localsuppliers
- Assistthe Norwich centre with work lists, packing lists and client management
- Perform general administrative duties as required
- Support the team with occasional driving duties
- Take on general ad hoc tasks as business needs require
- Is comfortable with physical work and regular manual handling
- Presents themselves professionally when dealing with clients
- Can handle challenging customer situations with confidence and tact
- Possesses strong IT skills, particularly in MS Office applications
- Works effectively both independently and as part of a team
- Demonstrates excellent attention to detail
- Holds a full, valid UK driving licence (essential)
If you're seeking a varied position where you can make a tangible difference in a market-leading organisation, I'd love to hear from you.
Apply today to joinmy client's team!
