Customer Service Coordinator

Halmer Recruit

Posted 17 hours ago, valid for 12 days

East Molesey, Surrey KT8 0HP, England

£25,500 - £27,000 per year

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

The job requires acting as the first point of contact for customer enquiries via telephone and email.
Responsibilities include handling queries related to samples, pricing, and product information, as well as creating project quotations using Excel templates.
Candidates should have experience in calculating margins and pricing in accordance with targets and supporting sales account managers with project administration.
The position involves maintaining accurate records of customers, projects, and liaising with suppliers and internal teams regarding stock availability.
A salary of $40,000 is offered, and the role requires a minimum of 2 years of relevant experience.

Key Responsibilities

Act as the first point of contact for customer enquiries via telephone and email
Handle queries relating to samples, pricing, and product information
Create project quotations using Excel templates
Calculate margins and pricing in line with targets
Support sales account managers with project administration and CRM updates
Register and track projects and specifications with suppliers
Maintain accurate customer, company, and project records
Liaise with suppliers, warehouses, and internal teams on stock and availability
Prepare accurate order handovers for processing teams

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Contact Centre Supervisor