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- Job Title: Client Services Associate
- Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
- Location: Eastbourne
Salary: 24k-30k - Work Type: Permanent
HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.
Key Responsibilities:
- Respond efficiently to client inquiries via phone, email, and in-person interactions.
- Maintain and update client records using Microsoft Office and internal databases.
- Provide administrative support to the team, including scheduling, data entry, and reporting.
- Collaborate with other departments to address and resolve client issues promptly and effectively.
- Continuously seek opportunities to enhance the client experience.
Requirements:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Previous experience in an Customer Services is required.
- Ability to communicate effectively and professionally.
- Excellent organisational and multitasking abilities.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
- Competitive salary with progression opportunities
- Office based in town centre with easy access to train lines
- Large social committee
- Games room with free snacks and drinks
- Casual dress
- Large friendly team
- Bright and open working spaces
if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.
