- Taking ownership of the credit control process – phone-first approach to chasing debt, backed by clear reporting
- Producing and presenting weekly aged debtor reports and presenting them to the FC
- Liaising with internal teams and putting accounts on hold when necessary
- Allocating BACS payments from the bank
- Helping to improve internal systems and processes
- Managing the billing inbox, supporting customer queries
- To have solid experience in Credit Control – this is not an entry-level role
- Previous experience in a similar role, such as Credit Controller / Credit Control Clerk / Credit Control Manager / Sales Ledger Clerk / Finance Assistant / Accounts Assistant / Collections Officer
- To have a confident and personable communication style, comfortable dealing with sensitive and difficult situations
- Good Excel knowledge
- 23 days annual leave plus bank holidays plus your birthday off
- Career progression path to Finance Manager within 2-3 years
- Free onsite parking