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Why work for us?
Draper Tools is a family business with a rich history, a strong, supportive ‘family culture’ and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in six employees have worked for Draper for more than 25 years!
We believe there are four key reasons why you should work for us:
We’re a trusted brand: there is a reason why we’ve been in business for over 100 years and show no signs of slowing down.
We’ll welcome you: work plays a significant part in all of our lives, so we’ve built a happy and inviting environment, full of friendly colleagues who are proud to work together.
We’ll invest in you: our people are at the heart of everything we do. Which is why we’re passionate about helping you reach your full potential. We build success together.
We’ll value you: we love to recognise great work, so our benefits package has been designed to say “thank you” in more ways than one.
Benefits
As our Account Manager your benefits will include:
- Full-time hours with some flexibility on start and finish time
- 25 days holiday with the ability to purchase additional leave
- Day off for your birthday
- Pension scheme
- Medical cash plan providing cash back on everyday medical costs
- Employee Assistance Programme (EAP)
- Private health scheme *
- Staff discount on Draper products with significant savings available
- Employee discount scheme - discounts on gym memberships, groceries, holidays and more
- Long service bonus and awards*
- Ad-hoc rewards and recognition
- Cycle to Work Scheme
- Free onsite parking
Please note this role will be based full time at our Head Office in Chandlers Ford.
*After qualifying period
About the Role
As an Account Manager, you will play a key role in engaging with existing Draper customers and stockists, focusing on relationship building, identifying sales opportunities, and providing tailored solutions to meet customer needs.
Working as an Account Manager your role will include:
- Making outbound calls to generate new business and sales by promoting products and special offers.
- Consistently meeting and exceeding monthly sales objectives.
- Answering inbound calls from customers and responding to queries by phone or email.
- Creating bespoke promotions and offers tailored to each customer’s needs.
- Maintaining and updating the customer database with any relevant information including contact details, contact names and registered addresses.
- Working with Internal Sales Manager to generate a customer contact call frequency schedule and plan.
Requirements
- Good knowledge of understanding of the UK tool wholesale industry
- Previous experience in a telesales or account management role is desirable
- Good negotiation skills with the ability to identify additional sales opportunities
- Passion and drive to succeed in a sales environment
- Polite and professional tone in all communications
- Ability to establish and maintain strong client relationships
- Develop great relationships across the business and with colleagues
- Strong attention to detail and commitment to accuracy
- Good working knowledge of MS office and databases
If you are interested in this position, please click the link. This will direct you to our Applicant Tracking System where you will be able to apply for the role.
STRICTLY NO AGENCIES
