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- Managing live traffic movements
- Service provision to users of the bus station
- Ensuring that all facilities and areas of the bus station are in a safe and clean condition
- Assist in managing/developing and improving services and facilities at the bus station
- Ensuring that agreed levels of service are maintained
- Full training will be provided
- Ability to work within a team environment, with both internal and external partners
- Ability to interact with users of the bus station and provide clear and accurate information on services
- High level of customer service
- Strong problem solving skills
- A degree of tact, diplomacy and sensitivity, both personal and political nature
- A can-do attitude
- Literacy and strong IT knowledge
- Strong communication skills
- Excellent awareness of Health and Safety requirements
- Preferably experience of working within a live traffic environment
- Well presented
- Enthusiastic
- Resilient
- Motivated and eager to work to high standards during all shifts
- Good listening skills
- Work using your own initiative or as part of a team
- Highly reliable
- Excellent observation skills due to the high level of health and safety requirements
