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Service Engineer - Scotland

Complete Security Recruitment Ltd
Posted a day ago, valid for a month
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a well-established Fire & Security firm that focuses on intelligent technology solutions across various sectors including public service and financial services.
  • They are seeking engineers with at least 3 years of experience in safety and security systems, offering an annual salary that reflects competitive market rates with regular reviews.
  • Responsibilities include installing, commissioning, and servicing fire and intruder alarm systems, as well as providing high levels of customer service and technical support.
  • Candidates should possess relevant certifications and technical expertise, with a preference for those experienced with Gallagher Access Control systems.
  • The company values diversity and offers excellent opportunities for career progression and a comprehensive benefits package.
  • Well Established Fire & Security company
  • Annual Salary Reviews
  • Progression plans
OverviewThis company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.  At the company, we know and value the power of connecting people, skills and technologies in new and exciting ways. ResponsibilitiesThe role: Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities
  • Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
  • Retrofit upgrades / extensions to existing systems as part of remedial works packages.
  • Provide high levels of customer services.
  • Understanding site plans, to allow installs to take part based on site survey documentation.
  • Reactive call outs to site, with an aim to provide a first-time fix.
  • Provide on-site technical support and solutions to customers during both reactive and planned visits.
  • Complete documentation in line with company standards.
  • Work within strict H&S guidelines.
  • Work as part of a 24/7 on call rota.
  • Advise customers on the latest products and services to improve efficiency.
QualificationsSkills:
  • Good people management skills
  • Technical expertise in predominant skillset area
  • Competent admin skills with sound working knowledge of internal business system.
  • Sound commercial awareness, knowledge of design and pricing of systems and upgrades 
  • Service oriented, but can interchange on Install related tasks when required
  • Good verbal communicator
  • Excellent team player and relationship builder
  • Previous employment within a BAFE/ SSAIB/ NSI accredited company
  • Valid CSCS/ECS Card
  • IPAF/ PASMA/ Asbestos Awareness certification
  • Recent/current electrical qualifications
  • Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone)
  • Preference given to candidates with proven Gallagher Access Control skills and knowledge
 Behaviours
  • Can-do attitude and will to succeed
  • Empathetic and supportive
  • Best practice delivery focused
This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.