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CBW is currently recruiting for an experienced and highly organised Contract Administrator to join a busy, site-based facilities team in the heart of Edinburgh. Working closely with the Contract Manager, the successful candidate will play a key role in ensuring the contract achieves 100% compliance across all maintenance, reactive, and quoted works.
Key Responsibilities:
- Support the Contract Manager with performance reporting and compliance tracking.
- Deliver excellent service by understanding and responding to both internal and external customer needs.
- Maintain accurate and up-to-date records across internal and external systems.
- Operate the helpdesk: logging, distributing, and closing reactive maintenance tasks.
- Keep all maintenance asset documentation compliant with health & safety and contract standards.
- Assist in the production of monthly contract reports.
- Raise purchase orders for subcontractors handling annual maintenance and specialist reactive works.
- Generate and manage quotes through to completion within the in-house system.
- Ensure full compliance with company policies and procedures.
- Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment.
- Strong customer service and communication skills, with a professional and proactive approach.
- Good commercial awareness and experience with financial reporting.
- Proficient in Microsoft Excel (intermediate to advanced level) and general computer literacy.
- IOSH Managing Safely qualification (desirable).
- Salary up to 30,000 (depending on experience)
- 25 days annual leave plus bank holidays
- Company pension scheme
- Monday - Friday 8am to 5pm (In office)
